Trainees are required to bring along any of the following original or photocopy documents to be allowed to attend the course:

• IPA with Passport
• Work Permit, S Pass or Employment Pass
• NRIC or Passport

Upon registration, please ensure that the participant attends the class. The full course fee will be imposed if the participant does not attend the class without prior notice. There will be strictly no refund.

Participants are reminded to be in class on time. Latecomers are strictly not allowed into the class.

If a trainee does not understand the language in which the course is conducted, he or she will not be allowed to attend the course. The course fee remains applicable as this is considered a last-minute cancellation. Kindly register trainees only for the language they understand.

Results will not be uploaded to the MOM website if the trainee is registered with a passport number.

Once the trainee’s work permit number is available, please provide it to us so that we can upload the result.

A written request should be made for any requests for refund, cancellation of course registration, change of course date, course language, course, participant name or billing name.

An administrative fee of $35 before GST or 10% of the course fee per participant, whichever is higher, is applicable for such requests.

The full course fee is payable if the learner is absent without prior notification. Only if the reason for absence is medical certificate, the learner may change the course date with an admin fee of $35 before GST or 10% of the course fee, whichever is higher, subject to the submission of the MC copy within 48 hours from the course commencement time.

Any refund requests for payments made by NETS, credit card or online payment modes will attract an additional 5% administrative fee.

AKC reserves the right to cancel or postpone the course within a short notice period due to unforeseen circumstances.

A Certificate of Completion and/or Safety Card will be issued to participants who fulfil the following conditions:

• Fulfil course attendance requirements.
• Pass all course assessments.
• Course fee is fully paid.
• For company-registered courses, participants are allowed to pay and collect their certificate or card with additional fees if the company does not wish to settle the course fee.

SWDA Training Grant eligibility criteria include the following:

• Training should be fully sponsored by companies registered or incorporated in Singapore.
• The trainee must be a Singaporean or Singapore Permanent Resident.
• The trainee must pass all course assessments.
• There should be an employer-employee relationship and CPF contribution for employer-sponsored trainees during the course period.
• Payment should be made by the company’s cheque or via GIRO within 60 calendar days from the course run end date.

Payments made by other modes such as credit card, internet banking and NETS will attract 5% admin fees if a refund is required for any reason.

AKC reserves the right to bill the full course fee to the company if the participant fails in the course assessment, if the course fee is not paid within 60 calendar days from the course run end date, or if there is no employer-employee relationship and CPF contribution for employer-sponsored trainees during the course period.

PSEA funds may only be used for eligible courses and participants, subject to the prevailing requirements and approval of the Ministry of Education (MOE), the SkillsFuture Workforce Development Agency (SWDA), and any other relevant authority.

For courses eligible for an SWDA Training Grant, PSEA funds may be used to pay the remaining course fee after the applicable Training Grant has been deducted. Participants are responsible for ensuring that sufficient funds are available in the relevant PSEA.

Participants using PSEA must attend the course and complete all required attendance-marking procedures during each class. Singpass is required for attendance-taking. Failure to complete the required attendance-marking procedures may result in the participant being recorded as absent and may affect the participant’s eligibility for the Training Grant or PSEA usage.

Course Cancellation and Change of Course Date

An administrative fee will apply to requests for course cancellation or a change of course date received within three working days before the course start date.

The administrative fee will be whichever of the following is higher:

• $38.15 per participant, inclusive of GST; or
• 10% of the full course fee per participant, inclusive of GST.

The administrative fee will be calculated based on the full course fee before any discount, Training Grant, SkillsFuture Credit, PSEA usage, or other funding is applied.

No administrative fee will apply where a cancellation or change-of-date request is received more than three working days before the course start date.

Administrative fees must be paid upfront before AKC processes the change of course date and issues the revised course invoice.

For registrations involving PSEA, an SWDA Training Grant, SkillsFuture Credit, or any other grant or funding arrangement, a separate invoice will be issued for the administrative fee. Administrative fees cannot be paid using PSEA, SkillsFuture Credit, Training Grants, or any other form of funding.

Absence and Same-Day Requests

If a cancellation or change-of-date request is received on the course date, or if the participant is absent from the course, the full course fee will be payable and strictly no refund will be provided.

Where the absence is supported by a valid medical certificate, the participant may be allowed to change the course date upon payment of the applicable administrative fee. A copy of the medical certificate must be submitted to AKC within 48 hours from the course commencement time.

Unsuccessful PSEA or Funding Disbursement

Where a PSEA withdrawal, SWDA Training Grant, or other funding application is unsuccessful, rejected, withdrawn, reduced, or not disbursed, the participant will be required to pay the applicable outstanding amount or full course fee using cash or another payment method accepted by AKC.

Any approved refund involving PSEA funds will be processed in accordance with the applicable requirements of MOE, SWDA, and any other relevant authority. PSEA-funded amounts will not be refunded directly to the participant unless permitted or required by the relevant authority.

All cancellations, course date changes, absences, and refund requests are also subject to the terms stated under the Refund, Cancellation and Changes section of this page.

AKC reserves the right to recover the applicable outstanding amount or full course fee from the participant if the participant does not meet the relevant attendance, course, funding, or PSEA requirements.

All cards and/or certificates must be self-collected.

The card and/or certificate of participants who have successfully passed the course should be collected within 6 months from the course end date.

Uncollected cards and certificates will be destroyed without notice after 6 months from the course end date. An admin fee of $30 per card or certificate is applicable to reprint a card or certificate that has already been destroyed.

Participants must wear safety boots if they need to attend any practical session. Participants must be properly attired. No singlets, shorts or bermudas are allowed.

If trainees do not wear safety boots, they will not be allowed to attend the course and there will be no refund.

For any practical training, the participant and the participant’s employer warrant and undertake that the participant is in good health and condition and well-rested. If not, the participant will voluntarily withdraw from practical training.

The participant and the participant’s employer warrant and undertake that the participant is participating in any practical training entirely at the participant’s own risk.

The participant and the participant’s employer undertake to indemnify AKC against any claims.

AKC does not use any SWDA or SkillsFuture logos in advertisements. AKC also does not use the term “SkillsFuture Approved” in advertisements.

AKC courses are not advertised or represented as “Funded” or similar unless they are SWDA-funded courses. Courses are also not advertised as “Accredited” or similar unless they hold Accredited Course Status.

Course titles appearing in advertisements and certificates match those approved by SWDA.

Key administrative details required by SWDA include:

• ACRA-registered name: Absolute Kinetics Consultancy Pte Ltd
• UEN / ACRA registration number: 200102574Z
• Registered or listed course title as approved by SWDA
• Registered or listed course reference number assigned by SWDA
• Registered or listed course duration as approved by SWDA
• Full course fees, including nett fees payable after applicable SWDA subsidies, excluding SkillsFuture Credit
• Period during which SWDA subsidies apply, if applicable
• Mode of training, such as classroom, blended or e-learning

Learners may refer to AKC’s full course listing for further details at https://www.sg-akc.com/forms/.

Learners may access the full Terms and Conditions via an embedded working link within AKC advertisements.

AKC remains committed and accountable for all advertisements, including those published by third parties on AKC’s behalf.

Advertisements do not imply or state that SkillsFuture Credit is applicable only to AKC courses.

Advertisements do not imply or state that AKC courses or products are “free,” “paid by the government,” “paid by SWDA,” or wordings with similar effect.

Unless explicitly permitted by SWDA, AKC advertisements do not imply or state that AKC provides referral awards or rewards, conducts lucky draws, provides gifts or vouchers, or uses similar incentives to persuade course sign-ups.

AKC does not reference SWDA incentives in advertisements unless explicitly allowed by SWDA.

AKC does not use misleading Training Quality and Outcomes Measurement survey-related data to encourage sign-ups.

Advertisements do not use superlative or exaggerated claims, such as “guaranteed success in life” or “most demanded course in Singapore.”

Advertisements do not claim to secure employment opportunities for trainees.

AKC reserves the right to refuse or remove any advertisement that does not comply with these Terms and Conditions.

AKC reserves the right to modify these Terms and Conditions as required to ensure ongoing compliance with SWDA regulations.

Absolute Kinetics Consultancy
64 Hillview Terrace
Singapore 669277
(+65) 6690 5555
(+65) 6690 5566

Terms of Service apply.